RESET CENTER

No. The RESET Center is NOT a jail, detention facility, or temporary holding cell. Individuals brought to the center are not booked into the criminal justice system, but rather detained until they are able to care for themselves. It is a crisis stabilization center focused on treatment, care, and connection to recovery — and does not fall under Title 15 or the Board of State and Community Corrections (BSCC) jurisdiction.

Eligible individuals must be 18 or older, arrested under either 647(f) PC (public intoxication) or 11550 H&S (under the influence of a controlled substance), free of active warrants, and not exhibiting violent behavior or emergency medical needs. Individuals with psychiatric needs are not admitted. Final medical admission is determined by on-site clinical staff.

No. The RESET Center does not accept walk-ins. Individuals are only brought to the center by law enforcement officers from the San Francisco Police Department (SFPD) or San Francisco Sheriff’s Office (SFSO) following an arrest for public intoxication.

Upon arrival, Sheriff's deputies conduct a search of the person and their property for contraband or weapons. Connections Health Solutions clinical staff complete a triage to confirm the individual is safe to admit. Once cleared, the person is brought to a treatment area where they can rest, receive nutrition, and be offered clean clothing. When they are able to care for themselves, they are discharged with a certificate of release and connected to recovery resources.

No. Individuals brought to the RESET Center are not charged with a crime, and their information is not entered into a criminal database as part of this process. The goal is to provide care and support — not to criminalize individuals experiencing substance use or behavioral health challenges. Once an individual able to care for themselves, they receive a certificate of release (849(b)) and are free to leave.

Once issued a certificate of release, they may choose to remain voluntarily for up to 23 hours. Upon discharge, staff connect them to recovery services.

Individuals are free to leave once they have been issued a certificate of release and are able to care for themselves. If they are not yet stable and wish to leave, staff will assess whether they require additional medical care at a hospital or, if necessary, booked into the County Jail.

The RESET Center is operated by the San Francisco Sheriff's Office, with services contracted by Connections Health Solutions and clinical oversight by the Department of Public Health.  

On-site services include clinical triage and continuous health monitoring, nutrition, over-the-counter medication, clean clothing, and support from nurses and recovery engagement specialists. Case managers connect individuals to treatment programs, recovery services, and coordinated care through the Office of Coordinated Care.

The Center restores order by holding individuals accountable for disruptive behavior fueled by drugs and/or alcohol while providing linkage services on the path to recovery. When open, SFSO will expand saturation patrols along the 6th Street corridor from Market Street to Townsend Street, reinforcing the law enforcement presence in the surrounding neighborhood.

The RESET Center does not admit individuals with obvious emergency medical needs. If someone at the center requires a higher level of medical care, EMS will be activated for transport. 

All property is searched, inventoried, and documented on a property receipt before or upon arrival. Property is secured in a designated storage area and returned to the individual at discharge. Accepted property must fit in a small bag (up to 10 gallons) and weigh no more than 25 pounds.

Media inquiries should be directed to the SFSO Public Information Office at sheriff.media@sfgov.org or 415-554-7225. For general information, visit sfsheriff.com.