San Francisco is confronting a serious fentanyl and substance abuse crisis — one that plays out daily on our streets and among our most vulnerable residents, including those experiencing homelessness and mental health challenges. Many individuals caught in this cycle encounter law enforcement repeatedly without ever receiving the care they need to break it.
The RESET Center — Rapid Enforcement, Support, Evaluation & Triage — aims to change that by removing people in crisis from the streets and placing them in a 24/7/365 law enforcement sobering center. Developed by the San Francisco Sheriff's Office, RESET provides a safe, medically-supervised setting where individuals arrested for public intoxication can get sober, stabilize, and access healthcare and recovery services.
By diverting low-acuity intoxication cases away from county jail and local emergency rooms, the RESET Center frees up first responders to focus on higher-priority emergencies while reducing the strain on our emergency rooms and jails. RESET is overseen by the Sheriff's Office, staffed by Connections Health Solutions and supported through a clinical partnership with the SF Department of Public Health... connecting people to the care they need.
At a Glance
How It Works
Step 1: Law Enforcement Contact
Officer arrests an individual for public intoxication
An SFSO or SFPD officer arrests an individual for public intoxication (647(f) PC) or being under the influence of a controlled substance (11550 H&S). If the person meets eligibility requirements — 18 or older, no active warrants, no violent behavior, no emergency medical needs — they may be transported to the RESET Center as an alternative to county jail.
Step 2: Transport & Intake
Individual is brought to the RESET Center
The individual is transported to 444 6th Street. Deputies conduct a secondary search of the person and their property. All belongings are inventoried, documented, and secured. Connections Health Solutions staff complete a clinical triage to confirm the person is safe to admit.
Step 3: Stabilization & Care
On-site support, rest, and recovery services
Once admitted, the individual rests in a monitored treatment area. On-site amenities include nutrition, over-the-counter medication as needed, clean clothing, and peer-to-peer recovery support. The center holds individuals until they are able to care for themselves.
Step 4: Discharge & Connection to Care
Released with resources and recovery connections
Once cleared, SFSO issues a certificate of release (849(b)) and the individual is free to leave — or may remain voluntarily for up to 23 hours. Connections Health Solutions works with the Office of Coordinated Care to connect each person to treatment programs, recovery services, and support resources.
The RESET Center is slated to open in Spring 2026. For media inquiries, please contact the SFSO Public Information Office.
Contact
Phone
SFSO Public Information Office
For media inquiries and RESET Center information, contact the PIO unit. For general information, visit sfsheriff.com.